Dimension 01 / 04
Liquidity Policy
Import from T324 Prefunding Scheduler output (optional) T324 → T326 workflow
Intraday Prefunding Target
M USD/EUR
Target prefunding balance. Auto-populated from T324 min. opening balance recommendation when imported.
Top-Up Alert Threshold 20%
5%25%50%
Alert when balance drops below this % of opening balance. Agent triggers top-up workflow.
Primary Settlement Rail
Rail on which prefunding policy applies. Auto-populated from T324 import when available.
Dimension 02 / 04
Routing Policy
Primary Rail — US Corridor
Primary Rail — EU Corridor
Primary Rail — UK Corridor
Primary Rail — Cross-Border
Fallback Rail (all corridors)
Rail used when primary is unavailable. Must differ from primary or agent will flag incomplete policy.
Cost Ceiling for Rail Selection 15 bps
1 bps2550 bps
Maximum per-transaction routing cost in basis points. Agent routes to lowest-cost rail below this ceiling.
Dimension 03 / 04
SLA & Monitoring Policy
Real-Time Payment SLA Target 500 ms
100ms2,5005,000ms
Processing time target for real-time payments (FedNow / RTP / SEPA Instant / FPS). Minimum guaranteed is typically 10s — set agent alert well within rail SLA.
Batch Payment SLA Target 4 hrs
1 hr1224 hrs
End-to-end processing target for ACH, SEPA CT, BACS, and other batch rails.
SLA Breach Escalation Threshold 2%
1%10%20%
% of transactions missing SLA before escalation is triggered. Agent monitors hourly against this threshold.
KPI Alert Frequency
Dimension 04 / 04
Incident Policy
Incident Classification Threshold — Default Level
P1
Critical — total or near-total service outage. Immediate CEO/board notification.
P2
High — major degradation, significant transaction failures. CISO + Ops VP notified.
P3
Medium — partial service impact, isolated failures. Ops team lead notified.
P4
Low — minor issues, no material impact. Logged, reviewed in next ops standup.
Agent classifies payment incidents at or above this severity level using this threshold. Incidents below this level are logged but not escalated.
Runbook Reference URL
Documentation link only — not transmitted. Included in agent_instructions for reference routing.
Escalation Contact Role
Role title only — not a name. Used in policy summary and agent_instructions only, not stored.